Tom

The problem

Tom has a "golden" phone number which he uses in conjunction with a business. But he's parting company with the business and he's keeping the number.

A "golden" number is one with lots of repeated or sequential digits, so it's easy to remember. Taxi companies often use them, for example, you see their signs on cars with "123-123" or "222000". These numbers are not easy to come by and BT often charge a premium to issue them in the first place, so if you have one it's worth holding on to!

But this number was connected to a phone line at the offices of the business who were not keeping the number. Tom doesn't need to use the number yet, so he needs to "park" it. Tom thougth he would have to rent a new phone line at his house just to have this number on it, even though he doesn't want to receive any calls at the moment. And then, when he does use the number with his new business, he'd have to rent another line and pay to move the number over to that!!

Wizards' solution!

We "ported" Tom's golden number on to our Inbound Routing service.

"Porting" means we took the number away from BT onto our own system. And once on our Inbound service, Tom can choose where calls to the number go by making a few clicks on a web control panel.

The cost was £10 setup (a tenth of what BT would charge for a new line) and the monthy rental is £5 (half the BT line rental). And when Tom starts to use the number in anger once more, he doesn't need to move it - our Inbound service will let him re-route the number to a new office number, or run an AutoAttendant or Voicemail service on the number, all just a few mouse clicks away.